According to the Public Authority for Civil Information, the resident removal service became available on December 29, 2025, through the Sahel government application for private property owners. The authority stated that users must first activate the pre-registration feature for resident data before they can delete individuals listed at their properties. PACI limited initial rollout of the service to owners of private housing units while it evaluates broader application.
PACI said in an announcement that the introduction of the entity deletion tool reflects its continued expansion of digital services across platforms. The authority reported that the feature enhances efficiency by reducing requirements for physical visits to update civil records. Arab Times reported that the service enables electronic cancellation of civil registrations linked to specific apartments.
Public Authority for Civil Information figures place Kuwait’s expatriate population at roughly 3.3 million, a scale that increases the volume of residency data requiring regular updates. The new service addresses one element of that workload by letting property owners manage tenant records directly. Times Kuwait reported on December 29, 2025, that PACI framed the launch as part of efforts to improve accuracy across government databases.
A separate PACI initiative in May 2026 added functionality to the same Sahel app for linking civil IDs of dependents, according to Lexis Middle East reporting. The authority has issued multiple updates since late 2025 that build on the resident removal capability. PACI data shows more than 960,000 individuals have adopted related digital civil identification services through associated mobile platforms.
A PwC Middle East assessment of GCC digital transformation efforts noted Kuwait’s residency and civil-ID modernisation as an active workstream within the bloc. The consultancy highlighted reductions in counter traffic as one measured outcome of such applications. The Sahel app functions as the primary interface for these PACI transactions.
The Public Authority for Civil Information indicated in prior statements that user feedback helps determine which additional services join the platform. Property owners accessing the resident deletion feature receive confirmation once the removal processes in the civil registry. PACI has not published usage statistics for the specific service launched in December 2025.
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